Onsite Support
We provide onsite support worldwide. Our service technicians are highly experienced in all aspects of product support, ensuring reliable assistance whenever and wherever it is needed.
What we offer
We provide onsite support worldwide, both onshore and offshore. Our skilled service technicians are certified for offshore work and bring many years of experience in DCS, electrical installation, as well as hydraulic and pneumatic systems. With their expertise, we ensure reliable support at every stage of your project. We can assist with:
- Installation and configuration
- Troubleshooting
- Rework of units
- Repair work
OEM and Distributor Support:
- Factory Acceptance Test (FAT)
- Online support
- Product training courses
End-User Support:
- Initial Factory Acceptance Test (IFAT)
- Pre-commissioning
- Commissioning
Certifications
Our service technicians are trained to operate in all types of environments and across all relevant valve systems. Certifications can be provided upon request.
ATEX – Gas and Dust Environments
- Trained according to ATEX directives 2014/34/EU and 1999/92/EC
- Installation standards for gas and dust areas EN60079-14, including intrinsically safe circuits
- Mechanical standards according to the 13463 series
- Maintenance standard EN60079-17
- Repair and replacement of EX- and ATEX-certified equipment
OPITO Further Offshore Emergency Training
Certified according to the existing OPITO standard, including training in Escape Chute and CA-EBS.
Seveso Directive and Major Industrial Risks
Training course on Seveso Directive and Major Industrial Risks.
CompEx
- Preparation & Installation of Ex’d, ‘n’, ‘e’
and ‘p’ electrical equipment - Maintenance & Inspection of Ex’d’, ‘n’, ‘e’
and ‘p’ electrical equipment - Preparation & installation of Ex’i’ equipment
and systems - Maintenance & Inspection of Ex’I’ equipment and systems
